OneReach Staff, Author at OneReach.ai

Reflections on Gartner IT Symposium 2022

Now that we’ve all readjusted to life after the Gartner IT Symposium in Orlando, it’s time for some customary reflection on the many experiences that were offered

We Put Bot Sauce on Everything

This hot sauce is like intelligent communication fabric, connecting the many elements that make up nachos and giving them a common purpose: to be better.

“Age of Invisible Machines” Hit #1 New Release in Information Management on Amazon

OneReach.ai founder Robb Wilson is a UX pioneer with more than 20 years of experience working…

Robb Wilson’s Thoughts on Hyperautomation and Intelligent Mesh

OneReach.ai founder Robb Wilson is a UX pioneer with more than 20 years of experience working…

12 of McKinsey’s experts shared what they think will dominate business agendas in 2022

Perspectives and predictions for the rest of 2022 from members of the McKinsey Technology Council

Voice Bots: Buy or Build?

Should companies buy voice bots or build them? Let’s dive into the core components of an effective voice bot, what should be configured (and by whom), and how you should consider integrating bots into the customer process.