From Siri to “Superagents”: Tailoring AI Agents for Your Business
In today’s rapidly evolving AI landscape, 40% of executives identify AI and virtual assistants as the most critical innovations for their companies. With an average ROI of around 300% from implementing virtual assistants, the value they bring is undeniable. Until recently, pre-designed, personal, AI-driven software like Siri, Alexa, and Google Home were often the most […]
AI Agents and the Future of Conversation Design
Key takeaways: Ever chatted with a bot and felt like you were stuck in a bizarre game of 20 Questions? You’re not alone. According to Callvu’s survey, 81% of respondents said they would rather wait to talk with a human agent instead of using a chatbot to resolve their problems. But what if there was […]
Repairing Customer Engagement with AI Agents
Key takeaways: The ongoing relationships customers have with businesses feel stuck in a grim sort of limbo, providing lackluster results for both parties. Despite companies spending more money than ever on customer engagement—a Twilio survey from 2023 found that 87% increased their investments in digital customer engagement in 2022—most customer experiences still lack the core […]
Take the Multi-Agent Approach to Automating Complex Tasks
The World Economic Forum’s report states that 34% of all business-related tasks are currently performed by machines, and the trend of automating operations continues to grow with the rise of AI agents. In a world where AI agents are revolutionizing the way we work and interact, the concept of AI agents is no longer a […]
AI Agents: From Sci-Fi to Business Requirement
The global autonomous AI agents market is projected to reach $28.5 billion by 2028, exhibiting a remarkable CAGR of 43% during this period. The buzz around AI agents has been amplified by the Google Cloud Next ’24 Opening Keynote, which unveiled a broad array of AI agents. OpenAI’s GPT-4o reveal turned up the heat, adding […]