Single-Serve Software
If you haven’t already, imagine the freedom of letting single-use software tackle mundane, in-the-moment tasks? An event- based ecosystem that ties together threads of graphDB relationality, disposable code, and blockchain, could unleash this very thing. As we’ve already shown at OneReach.ai, interconnected data and self-learning AI open the door to anticipating needs instead of reacting […]
Ideas from Deloitte: Improving Employee Experience with Conversational AI via UX Magazine
Deloitte HR tech leader shares practical perspective on how they’re using OneReach.ai to personalize employee experience.
Dispelling Some Common Myths About Conversational AI
Perhaps an easier way to illustrate what conversational AI is, is to be very clear about what it’s not.
Thriving in an era of pervasive AI | Deloitte
According to Deloitte, we are entering a new chapter in the adoption of the current generation of AI technologies.
To explore or exploit?
An age old question of diminishing returns…
4 practices to successfully integrate AI into your organization | Fast Company
Habits of companies implement AI strategies successfully.
The New Startup: No Code, No Problem | WIRED
“Nuts to that, say the proponents of no-code.”
Gartner | Improving Digital and Self Service Capabilities to Sail Through Covid-19
Companies are employing digital tools to help with triaging the increased request volume.
How to Write Automated Texts That Sound Human
This post is co-written with Leslie O’Flahavan of E-WRITE. If your customers have opted-in to receive texts from your company, they probably realize that some of your texts are going to be automated. They understand that sometimes texts from your company were sent by an automated system and that you don’t actually have a human […]
[INFOGRAPHIC] How Bad Customer Service Affects Your Business
This guest post is written by Robbie Richards, a member of the content marketing team at Jitbit. Consider this: 89% of consumers have stopped doing business with a company because of a bad experience. AND… 86% will not purchase from a business with negative online reviews. The takeaway? Bad customer service is the fastest way to […]