Gartner’s 2019 Market Guide for Conversational Platforms

Gartner is the world’s leading research and advisory company. They help business leaders across all major functions in every industry and enterprise size get the objective insights they need to make the right decisions about B2B products. along with Google, IBM Watson, Amazon Lex, MS LUIS, is part of an emerging quadrant Gartner calls Conversational Platforms. Gartner’s thinks that “50% of enterprises will spend more on bots than traditional mobile app development by 2021.”

Given that the second generation of’s platform had not yet been made available in 2018, it’s substantive that Gartner named in as a top conversational AI platform alongside Google, Microsoft, IBM and Amazon. In 2019, Gartner’s list of top conversational AI platforms was 20% smaller than in 2018, and yet again included, this time based on the second generation of our platform.

We have been developing our product longer than most others and as a result are on generation 2. It is our belief that the democratization of AI will not be fully realized until everyone, even non developers, can build complex applications on their own. is democratizing AI. Through a complete set of no-code tools, any person or company can operationalize AI to automate lower-level, soul-sucking conversations and free more time for important creative problem-solving conversations.

Our platform reduces technology barriers, costs and the need for expertise without compromising on the flexibility needed for building custom conversational applications.


Read the full reports here:

Gartner Top Conversational Platforms 2018

Gartner Top Conversational Platforms 2019

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