OneReach Launches Shared Short Code

Big news! OneReach has debuted a new shared short code, 70700, as an alternative to our existing long code numbers. Clients can choose a name for their short code program (ie “CompanyInfo”), which will also serve as their keyword.

End users who text in that keyword into the shared 70700 number will be directed to a client’s flow associated with that keyword. Clients can also assign several different keywords to the 70700 number and have all the keywords direct users to the same flow.

Clients can currently receive 150 messages a minute (2.5 messages a second) over the shared short code, with capacity set to increase in the coming weeks. Any business can harness short codes to:

  • send time-sensitive updates to customers
  • field common customer questions like store hours
  • send out marketing messages offering special deals to subscribers

We’re excited to be able to offer shared short codes; we believe our clients should have the option to choose the type of number that best suits their needs, and our short code launch will help us further accomplish that.

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