Concierge bots, super bots, master bots, triage bots – call them what you will, but they may not be the answer.
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Fast Company | Neuroscientist Dr. Tara Swart
There’s a lot of uncertainty about what the workplace will look like in the next 5 years, here’s what neuroscientist Dr. Swart thinks.
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Science Direct | An experimental study of human–chatbot interaction
Understanding the users side could be critical for designing good chatbots and virtual agents.
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The WIRED Guide to Artificial Intelligence
Tech companies’ heavy investments in AI are already changing our lives and gadgets, and laying the groundwork for a more AI-centric future.
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These Jobs are Most Likely to Be Taken Over by Bots
Jobs that are highly repeatable and performed in predictable environments […]
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Webinar Recording | MuleSoft + OneReach.ai
Harvard Business Review: Building the AI Powered Organization
Harvard Business Review: Does your Company Really Need a Chatbot?
WE’RE GOING TO MARS
