As companies wake up to the fact that they’re already in the race toward hyperautomation, they need to catch up by establishing a strategy and building solutions.

In Age of Invisible Machines: A Practical Guide to Growing a Hyperautomated Ecosystem of Intelligent Digital Workers, celebrated tech leader Robb Wilson delivers a startlingly honest and insightful blueprint for leveraging conversational AI.

 

Successful implementation requires the orchestration of multiple disruptive technologies, including conversational interfaces, AI, code-free design, RPA, and machine learning. When these technologies are sequenced strategically in an intelligent ecosystem, they become force-multipliers—putting a company in a state of hyperautomation and making them all but impossible to compete with. With this guide, you can make your organization self-driving by creating and evolving interconnected automations that accelerate all aspects of your business.

 

Don’t cower in the face of conversational AI! Wilson lays bare the inevitable complexity of restructuring your business to unlock the massive opportunities these technologies afford, while debunking many of the myths surrounding them. By following this framework, you’ll develop a strategy for hyperautomation, identify the outdated processes and systems holding your organization back, and discover ways of internalizing and orchestrating new technologies that are force-multipliers for rapid growth.

A Wall Street Journal Best Seller in the Business category

Amazon #1 Best Seller in "Artificial Intelligence & Semantics"

Amazon #1 New Release in "Strategic Business Planning"

Amazon #1 New Release in "Computers & Technology Industry"

Invisible Machines Podcast

Join great weekly conversations with experts in a podcast about conversational AI and hyperautomation, covering the intersection of UX, business, technology and design.

 

Robb Wilson and Josh Tyson, authors of Age Of Invisible Machines, first bestselling book about conversational AI, envisioned the moment we’re in with ChatGPT and the AI revolution. Join weekly as they continue their discussion with leading thinkers and doers.

 

740,000 followers

Robb Wilson

CEO, Co-Founder and Author of Best Seller Age of Invisible Machines

Robb Wilson

Robb is an AI researcher, technologist, designer, innovator, serial entrepreneur, and author. He is a contributor to Harvard Business Review and the visionary behind, OneReach.ai, the award winning conversational artificial intelligence platform that ranked highest in Gartner’s Critical Capabilities Report for Enterprise Conversational AI Platforms.


He earned an Academy Award nomination for technical achievement as well as over 130 innovation, design, technology, and artificial intelligence awards, with five in 2019 including AI Company of the Year and Hot AI Technology of the Year.

Robb is a pioneer in the user research and technology spaces. He founded EffectiveUI, a user experience and technology research consultancy for the Fortune 500, which was acquired by WPP and integrated into the core of Ogilvy’s digital experience practice. He also created UX Magazine, one of the first and largest XD (experience design) thought leadership communities.

What’s in the book

  • Explorations of the ethical dilemmas that lie in wait as mass adoption of conversational AI takes hold
  • Blueprints for building a self-driving organization that uses conversational AI to create a durable competitive advantage
  • Strategies behind creating an ecosystem for hyperautomation that any company can begin implementing immediately
  • QR links to ongoing, interactive online discussions of the material covered in each chapter

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100 ways to make your company more self driving



    Book Reviews

    A clear path for the inevitable work of leveraging conversational Al and making complex business operations autonomous. I can’t recommend it enough!

    Rebecca Flavin

    'Global Experience Strategy Officer, Ogilvy'

    Language is the most natural user interface. This book not only makes this future obvious, but shows how to embrace it now.

    Daniel Lametti

    'Psychology Professor and Psycholinguist, Acadia University'

    I agreed more and more as I read it. This made my ‘must-read list’ for anyone who cares about technology.

    Sherry Comes

    'Sherry Comes, former CTO and Distinguished Engineer at IBM, IBM Watson'

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      Ready to take the next step?

      Enroll in our tailored learning classes, where our cross-functional team of experts will guide you through the process of building on our platform. With the 'Age of Invisible Machines' as your foundation, you're primed to become a proficient creator in the world of conversational AI.