TERMS AND CONDITIONS

and (privacy policy)

1. OVERVIEW

These Terms and Conditions constitute an agreement (“Agreement”) between you (“you”, “your”, “user” or “Customer”) and OneReach Inc (“OneReach”, “us”, “we” or “our”) for virtual telecommunication services and any related products or services (“Services”). This Agreement governs both the Services and any assigned toll-free and/or local number, LongCode and/or ShortCode account (“Account”) used in connection with the Services.

We reserve the right to change these Terms from time to time. Any updates to these Terms shall be posted on our website. You acknowledge your responsibility to review these Terms from time to time and to be aware of any such changes. By continuing to use OneReach Services after we post any such changes, you accept these Terms, as modified.

Any of the following actions constitute your agreement, without limitation or qualification, to be bound by, and to comply with, the terms of this Agreement: (i) your initialization or registration of the Services, either on the telephone or through the OneReach website (OneReach.com) or through any of the OneReach subdomains (e.g. portal.OneReach.com) (the OneReach website and subdomains are collectively referred to herein as, the “Site”); or (ii) through the use of your Account (defined below); or (iii) your use of the Site.

2. SERVICES

These Terms and Conditions constitute an agreement (“Agreement”) between you (“you”, “your”, “user” or “Customer”) and OneReach Inc (“OneReach”, “us”, “we” or “our”) for virtual telecommunication services and any related products or services (“Services”). This Agreement governs both the Services and any assigned toll-free and/or local number, LongCode and/or ShortCode account (“Account”) used in connection with the Services.

We reserve the right to change these Terms from time to time. Any updates to these Terms shall be posted on our website. You acknowledge your responsibility to review these Terms from time to time and to be aware of any such changes. By continuing to use OneReach Services after we post any such changes, you accept these Terms, as modified.

Any of the following actions constitute your agreement, without limitation or qualification, to be bound by, and to comply with, the terms of this Agreement: (i) your initialization or registration of the Services, either on the telephone or through the OneReach website (OneReach.ai) or through any of the OneReach subdomains (e.g. studio.onereach.ai/) (the OneReach website and subdomains are collectively referred to herein as, the “Site”); or (ii) through the use of your Account (defined below); or (iii) your use of the Site.

3. USAGE POLICY

You represent and warrant that you are at least 18 years of age or the applicable state age of majority and that you possess the legal right and ability to enter into this Agreement. You agree not to use the Materials, Content, Services and your Account for any unlawful or abusive purpose or in any way which interferes with our ability to provide Services to our customers, or damages our property.

Certain pages on our Site or the access to the Services and/or your Account may be accessed only by use of a UserID and Password. You are solely responsible for all uses of the Site and/or the Services and/or your Account with your UserID and Password. If your Services or Accounts are fraudulently used, you agree to immediately notify us of such unauthorized use. We have the right to interrupt, restrict or terminate Services to your Account, without notice to you, if we suspect fraudulent or abusive activity. You agree to cooperate with us in any fraud investigation and to use any fraud prevention measures we prescribe.

You represent and warrant that the owners of the phone numbers you provide to OneReach, to which outbound messages and broadcasts are transmitted through the Services, have consented or otherwise opted-in to the receipt of such messages and broadcasts. You agree that you will include clear opt-out/unsubscribe information you send through OneReachs Services and otherwise adhere to the Consumer Best Practices Guidelines promulgated by the Mobile Marketing Association. You further agree that any individual requesting Do-Not-Call (DNC) status shall immediately be placed on your DNC accounts list and removed from your list of approved contacts used with the OneReach Services and the OneReach Sites.

You agree to familiarize yourself with and abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your account, including without limitation the content of the messages and broadcasts transmitted through the OneReach Services. Without limiting the foregoing, you agree to familiarize yourself with the legalities of any messages, calls, broadcasts, and campaigns transmitted through the OneReach Services by visiting the following websites:

The Telephone Consumer Protection Act (TCPA), the Federal Trade Commission, the Federal Communications Commission, the DNC list registry rules (http://www.donotcall.gov) and various state laws, rules and regulations place restrictions on certain types of phone calls and text messages. OneReach is in no way attempting to interpret any laws, rules, or regulations. This information is provided merely as a courtesy and is not intended to replace your responsibility to familiarize yourself with and abide by the legal requirements pertaining to your messages, broadcasts and campaigns prior to using the OneReach Sites or Services. You are ultimately responsible to make your own informed decisions regarding your messages, broadcasts, and campaigns.

You shall schedule campaigns responsibly and in a manner that is courteous to the recipients pursuant to local, state, national, and international calling time rules and regulations. You are solely responsible for obtaining any rights or licenses to any data, including without limitation sound files, for inclusion in any outbound messages, broadcasts, and campaigns. If you are unfamiliar or unclear on the legalities of any message, broadcast or campaign, you must consult with your attorney prior to your use of the OneReach Sites or Services.

You accept that the Services are provided for professional use only, and you agree that your use of the OneReach Sites or Services shall not include:

  • Sending unsolicited marketing messages or broadcasts (i.e. spam);
  • Harvesting, or otherwise collecting information about others, without their consent;
  • Misleading others as to the identity of the sender of your messages or broadcasts, by creating a false identity, impersonating the identity of someone/something else or by providing contact details that do not belong to you;
  • Transmitting, associating or publishing any unlawful, racist, harassing, libelous, abusive, threatening, demeaning, immoral, harmful, vulgar, obscene, pornographic or otherwise objectionable material of any kind;
  • Transmitting any material that may infringe upon the intellectual property rights of third parties including trademarks, copyrights or other rights of publicity;
  • Transmitting any material that contains viruses, trojan horses, worms, time bombs, cancel-bots or any other harmful/deleterious programs;
  • Interfering with, or disrupting, networks connected to the Services or violating the regulations, policies or procedures of such networks;
  • Attempting to gain unauthorized access to the Services, other accounts, computer systems or networks connected to the Services, through password mining or any other means;
  • Engaging in any other activity that OneReach believes could subject it to criminal liability or civil penalty/judgment.

You agree to provide legal contact information in any outbound campaign within the initial greeting message. You further agree that OneReach is, under no circumstances, responsible for the contents and/or accuracy of your messages or broadcasts and OneReach will only transmit them on a basis of good faith that you use the Services in accordance with these Terms. You will provide your own sound files for all outbound campaigns. OneReach will not be liable for any misuse of the Services by you. OneReach is not responsible for the views and opinions contained in any of your messages or broadcasts.

OneReach reserves the right upon prior notice to disconnect or suspend your Service if OneReach determines that your use of the Service violates this Reasonable Use Policy. OneReach reserves the right to add to, modify or amend the Reasonable Use Policy at any time for any reason in its sole discretion.

This Agreement constitutes the entire agreement between OneReach and you with respect to your use of OneReach Site, Materials, Content, Services and your Account, and it supersedes all prior or contemporaneous communications and proposals, whether oral or written, between OneReach and you with respect thereto.

The failure of OneReach to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

4. OWNERSHIP

All Materials (defined below), Services, Accounts and content, including but not limited to policy information, text, software, music, sound, photographs, video, graphics, the arrangement of text and images, commercially produced information, and other material contained on the Site or through the Services (“Content”), are provided by OneReach unless indicated otherwise. All intellectual property rights in the Materials, Content, Services and Accounts (including copyrights, trademarks, service marks, trade secrets and patents) are the property of OneReach. OneReach retains all copyrights in the individual pages, and their components, and collective works available at the Site.

The Materials, Content, Services and Accounts are copyrighted and are protected by federal and worldwide copyright laws and treaty provisions. They may not be copied, reproduced, modified, published, uploaded, posted, transmitted, performed, or distributed in any way without OneReach’s prior written permission.

Trademarks and copyrights including OneReach, and the OneReach logo are the property of OneReach. All other names and trademarks are the property of their respective holders.

This Agreement is a seat license agreement for access to the product only. Client is not being granted any ownership or license of any kind to the source code, object code, or data related to the Product (Software). Therefore Client agrees that it does not have any right, and it will not remove any proprietary or trademark notices, labels or logos from any message sent through the Product, nor will Client modify, translate or create any derivative works based on or related to the Software.

The term of this Agreement begins on the date we activate Services for your Account. This Agreement will continue from month to month until terminated by either party pursuant to the terms hereof.

5. CHARGES

You are responsible for paying all charges to your Account for Services, including but not limited to, long distance and regulatory and government fees, and for all taxes and surcharges, including regulatory recovery fees, imposed on you or us as a result of your use of the Services.

Each service plan, for both toll-free and local numbers, has (i) a flat monthly service fee (this service fee, which is posted on the Site, is the basic charge associated with your Service. This fee includes the calling charges defined by your Service plan within the continental United States (excluding Alaska, Hawaii and United States territories such as Puerto Rico) and Canada); (ii) a certain number of “free” minutes to be used in the continental United States (excluding Alaska and Hawaii and United States territories such as Puerto Rico) and Canada as posted on the Site, and (iii) an additional minute rate (if you exceed the number of calling minutes on your Service plan, OneReach will bill you for the minutes you use above your allowance) as posted on the Site.

International calls (not including calls to Canada) and calls to areas outside the continental United States (including, but not limited to, Alaska and Hawaii and United States territories such as Puerto Rico), including calls forwarded from the continental United States and Canada to such international areas, are charged based on current international outbound rates. International calls (not including calls from Canada) and calls from areas outside the continental United States (including, but not limited to, Alaska and Hawaii and United States territories such as Puerto Rico), including calls forwarded from such international areas into the continental United States and Canada, are charged based on current international inbound rates.

OneReach may charge initiation fees and additional fees for optional features, add-ons, and other added products and Services. Such fees are posted on the Site or provided upon request. OneReach reserves the right to change its pricing and/or billing practices in its sole discretion. OneReach may introduce new products and Services at special introductory pricing. Introductory pricing may change at discretion by OneReach. OneReach bills usage charges in six (6) second increments with an eighteen (18) second minimum, or as otherwise stated by your Service plan.

Service plans are charged once a month or upon the accrual of usage-based fees which results in charges that exceed the Threshold Amount for your account, whoever comes first. The Threshold Amount is set by OneReach and may vary based on your plan of service, usage and account history.

Customers with past due balance on previous or multiple accounts may be charged the full balance due upon opening a new account or updating their credit or debit card on file.

Any applicable initiation fees and monthly recurring charges are billed in advance of the month of usage. You will also be billed for additional minutes you used (which exceeded the number of calling minutes in your plan); either on the month following such usage or when the usage results in a charge that exceeds your Threshold Amount. Usage charges are billed in arrears. Unless otherwise agreed to in writing, you are to pay for all charges by credit or debit card. Credit or debit cards will automatically be billed monthly or upon reaching the Threshold Amount, whichever comes first, and no additional notice or consent will be required for billings to that credit or debit card or account. You will advise us of any changes to your credit or debit card account, such as account number, billing address, or expiration date changes. Billing cycle end dates may change from time to time. When a billing cycle covers less than or more than a full month, we may make reasonable adjustments and pro-rations. Time is of the essence for payment. Therefore, you agree to pay us interest at the lesser of (a) 18% per annum or (b) the highest amount allowed by law for any amounts unpaid as of the due date. Acceptance of late or partial payments (even if marked “Paid in Full”) shall not waive any of our rights to collect the full amount due under this Agreement. Notice of any disputes must be in writing and received by us at our address within thirty (30) days after the invoice date or you will waive any objection.

6. DEFAULT/TERMINATION

You may terminate this Agreement at any time with thirty (30) days notice in accordance with the immediately following procedure. You must give such notice of termination by “Submitting a Ticket” to our Billing Department. You can “Submit a Ticket by sending an Email to Support@OneReach.ai. Upon receipt of your Ticket, indicating your desire to terminate this Agreement, we will generate a Cancellation Ticket to cancel your Account. We will send to you, by e-mail, a Cancellation Ticket Number to confirm that your termination notice was received. If you do not receive a Cancellation Ticket Number, your termination notice may not have been received by us. You may contact our Customer Support Department at (303) 974-7351 to verify the generation of a Cancellation Ticket Number. Your termination request will be fulfilled within 1 (one) business day. Because minutes are paid in arrears, a final payment for minute usage will be processed on your next billing date after termination.

We may terminate this Agreement at any time without notice. Notwithstanding our “30 Day Money-back Guarantee” as posted on the Site, upon termination, and at our sole discretion, the fees for our services (e.g. the initial sign up charges) may be refunded to you. Any additional charges incurred after the initial signup will not be included in this refund.

If you fail to pay any amount owed to us within 5 days after the due date, or if you have in the past failed to pay amounts due us or an affiliate of ours, or if you breach any representation to us or fail to perform any of the promises you have made in this Agreement, or if you are subject to any proceeding under the Bankruptcy Act or similar laws, you will be in default and we may, in our sole discretion and with or without prior notice, restrict or terminate Services and/or terminate this Agreement, in addition to all other remedies available to us.

Upon termination of this Agreement and/or your Services, your right to use the Services immediately ceases. You shall have no right and we will have no obligation thereafter to forward any unread or unsent messages to you or any third party. We may require reactivation charges to renew Services after termination or suspension.

Upon termination, you are responsible for paying all amounts and charges owing under this Agreement.

Should your credit or debit card decline for any reason, we will attempt to charge it again as follows: 2nd attempt after 1 (one) day, 3rd attempt after 6 (six) additional days, 4th attempt after 7(seven) additional days and 5th and final attempt after 7 (seven ) more days. If the fifth attempt to bill your credit or debit card is unsuccessful on the 21st (twenty-first) day, your account will be terminated and we will notify you of such termination by email, by message sent to your voicemail box, or by telephone.

Accounts will be terminated if we are not able to confirm an order by phone and do not receive any replies from the account holder. A credit or debit card authorization form will be required to reactivate such accounts.

7. ACCOUNT CHANGES

You may change Service features or Service plans by notifying us in writing or by telephone. All requests need to provide name, address, phone number or be submitted from the original email address on file.

You are the owner of any telephone number assigned to you by OneReach or transferred by you to OneReach. Prior to termination of your Account for any reason, you may request to transfer your number to another carrier at no extra charge. If you fail to transfer your number to another carrier prior to terminating your Account, then following the termination of your Account, your number becomes property of OneReach. If you initiate the transfer during a free trial period, you will be required to convert your account to a paid account while waiting for the transfer to complete. It is your responsibility to have your number transferred to another carrier prior to canceling your Account.

OneReach reserves the right, at any time, to change its prices and billing methods for Materials, Content, Services and Accounts, effective immediately upon posting on the Site or by e-mail delivery to you.

We may change or modify this Agreement from time to time, but any such change (a) will be made in good faith, and (b) if significant (as determined in the sole discretion of OneReach), will only be made after first providing you with notice of the change. You can review the most current version of this Agreement at any time at our Site (OneReach.ai). If you do not agree to a significant change, you may terminate this Agreement by giving us written notice within 15 days of receipt of our notice of such significant change. No hand-marked changes on this Agreement or any amendment by you will be valid unless we accept the changes in writing. Delivery by facsimile transmission (fax) of a copy of a modification of this Agreement shall be effective as delivery of an original.

We may assign all or part of our rights or duties under this Agreement in connection with a sale of all or substantially all the assets of OneReach to a third party without notice to you; provided any such third party shall be obliged to honor the terms of this Agreement. You may not assign this Agreement without our prior written consent.

8. NO WARRANTIES

THE MATERIALS, CONTENT, SERVICES AND ACCOUNTS ARE PROVIDED “AS IS.” WE MAKE NO WARRANTIES REGARDING THE MATERIALS, CONTENT, SERVICES AND ACCOUNTS WHATSOEVER AND DISCLAIM ANY AND ALL EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTIES ARISING BY COURSE OF DEALING OR CUSTOM OR TRADE. WE DO NOT AUTHORIZE ANYONE TO MAKE A WARRANTY OF ANY KIND ON OUR BEHALF AND YOU SHOULD NOT RELY ON ANY SUCH STATEMENT. THIS PARAGRAPH SHALL SURVIVE TERMINATION OF THIS AGREEMENT. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, the foregoing disclaimers may not apply to you insofar as they relate to implied warranties. If you rely on the representations or warranties of any third persons with respect to the Services (including without limitation by dealers or resellers of the Services) beyond those made by OneReach, your sole remedy for such reliance is against the third person making such representation or warranty.

LIMITATION OF LIABILITY. IN NO EVENT SHALL ONEREACH, ITS PARENTS, SUBSIDIARIES, AFFILIATES AND THEIR RESPECTIVE MEMBERS, MANAGERS, DIRECTORS, OFFICERS, EMPLOYEES, STOCKHOLDERS, AGENTS AND ANY UNDERLYING CARRIER BE LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO DIRECT, COMPENSATORY, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF OR RELATING TO (i) YOUR INABILITY TO USE THE MATERIALS, CONTENT, SERVICES OR ACCOUNTS; (ii) YOUR MISUSE OF THE MATERIALS, CONTENT, SERVICES OR ACCOUNTS; (iii) NONPERFORMANCE OR A FAILURE OF THE SERVICES CAUSED BY ACTS OR OMISSIONS OF ANOTHER SERVICE PROVIDER, (iv) EQUIPMENT OR SOFTWARE FAILURE OR MODIFICATION; (v) TELECOMMUNICATIONS OR COMPUTER EQUIPMENT FAILURES, OR (vi) ACTS OF GOD, OR OTHER CAUSES BEYOND OUR REASONABLE CONTROL. THE FOREGOING SHALL APPLY EVEN IF ONEREACH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ONEREACH ALSO MAKES NO REPRESENTATIONS OR WARRANTIES THAT YOUR ACCESS TO AND USE OF THE SITE, MATERIALS, CONTENT, SERVICES AND ACCOUNTS (1) WILL BE UNINTERRUPTED OR ERROR FREE; (2) IS FREE OF VIRUSES, UNAUTHORIZED CODE, OR OTHER HARMFUL COMPONENTS; (3) IS SECURE; OR (4) WILL MEET YOUR SATISFACTION. YOU ARE RESPONSIBLE FOR TAKING ALL PRECAUTIONS YOU BELIEVE NECESSARY OR ADVISABLE TO PROTECT YOU AGAINST ANY CLAIM, DAMAGE, LOSS OR HAZARD THAT MAY ARISE BY VIRTUE OF YOUR USE OF THE SITE, MATERIALS, CONTENT, SERVICES AND ACCOUNT.

IN NO EVENT SHALL ONEREACH, ITS PARENTS, SUBSIDIARIES, AFFILIATES AND THEIR RESPECTIVE MEMBERS, MANAGERS, DIRECTORS, OFFICERS, EMPLOYEES, STOCKHOLDERS, AGENTS AND ANY UNDERLYING CARRIER BE LIABLE FOR INJURIES TO PERSONS OR PROPERTY ARISING FROM USE OF THE SERVICES, OR ANY EQUIPMENT USED IN CONNECTION WITH THE SERVICES.

IF, NOTWITHSTANDING THE OTHER TERMS OF THIS AGREEMENT, ONEREACH SHOULD HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY FOR ANY LOSS, HARM OR DAMAGE, YOU AND ONEREACH AGREE THAT IN NO EVENT SHALL LIABILITY OF ONEREACH TO YOU FOR ANY REASON EXCEED OUR SERVICE CHARGES DURING THE AFFECTED PERIOD GIVING RISE TO SUCH LIABILITY.

YOU AND ONEREACH AGREE THAT THIS SECTION 17 OF THE AGREEMENT, “LIMITATION OF LIABILITY”, IS AN AGREED ALLOCATION OF RISK BETWEEN YOU AND ONEREACH. YOU ACKNOWLEDGE THAT, ABSENT YOUR AGREEMENT TO THIS LIMITATION OF LIABILITY, ONEREACH WOULD NOT PROVIDE THE SITE, MATERIALS, CONTENT, SERVICES, OR ACCOUNTS TO YOU.

THIS LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND SHALL SURVIVE TERMINATION OF THIS AGREEMENT.

INDEMNITY. YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS ONEREACH, ITS PARENTS, SUBSIDIARIES, AFFILIATES, AND THEIR RESPECTIVE MEMBERS, MANAGERS, DIRECTORS, OFFICERS, EMPLOYEES, STOCKHOLDERS, AGENTS AND ANY UNDERLYING CARRIER, HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, EXPENSES OR DAMAGES (INCLUDING ATTORNEYS’ FEES), WHETHER KNOWN OR UNKNOWN, ARISING FROM, INCURRED AS A RESULT OF, OR IN ANY MANNER RELATED TO (A) YOUR USE OF THE SERVICES, (B) ANY OTHER PERSON’S USE OF ANY ACCOUNT OR PIN YOU MAINTAIN, REGARDLESS OF WHETHER SUCH USE IS AUTHORIZED BY YOU, OR (C) YOUR PROMISES OR STATEMENTS MADE IN THIS AGREEMENT. YOU HEREBY AGREE TO WAIVE ALL LAWS THAT MAY LIMIT THE EFFECTIVENESS OF THE FOREGOING RELEASES. NOTWITHSTANDING THE FOREGOING, YOU SHALL NOT BE LIABLE FOR CLAIMS, EXPENSES OR DAMAGES ARISING FROM THE INTENTIONAL OR GROSSLY NEGLIGENT ACTS OF ONEREACH OR ITS EMPLOYEES, AGENTS, CONTRACTORS OR REPRESENTATIVES. THIS INDEMNIFICATION SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND SHALL SURVIVE TERMINATION OF THIS AGREEMENT.

EMERGENCIES. ONEREACH IS NOT A “DIAL-TONE” PROVIDER. IN THE EVENT OF AN EMERGENCY WHILE USING YOUR SERVICES, HANG UP AND DIAL “911”. YOU MUST USE THE TELEPHONE SERVICE PROVIDED BY YOUR LOCAL CARRIER TO MAKE A 911 CALL.

FORCE MAJEURE. Either party shall be excused from any delay or failure in performance hereunder, other than the payment of moneys, caused by reason of occurrence or contingency beyond its reasonable control, including without limitation, acts of God, earthquake, fire, flooding, riots, terrorism, war or government requirements.

9. PRIVACY

By using OneReach services you authorize us to monitor and record of all support and billing calls concerning your Account and Services. You also consent to our contacting you from time to time by means of (a) automatic dialing equipment, email or (b) your OneReach voicemail box.

OneReach may also monitor or record calls and text messages passing through its networks and systems for troubleshooting and/or service quality control checks required for the rendition of the services provided to its customers.

Information Collection. OneReach is the sole owner of the information collected on https://onereach.ai. OneReach collects information from our users at several different points on our Web site.

Order We request information from the user on our order form. A user must provide contact information (such as name, email, and address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.

Information Use Information collected is used only for setting up service and conveying information about user accounts and upcoming features and benefits of OneReach programs.

Profile We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web site, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.

Cookies A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use cookies on this site.

Log Files Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Legal Disclaimer Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Service Providers We do not partner with other third party Systems to provide toll free services. When the user signs up for these particular services, we share names, or all contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Business Transitions In the event OneReach goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users personal information will, in most instances, be part of the assets transferred.

Links Our website contains links to other sites. Please be aware that we, OneReach, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Testimonials We post customer testimonials on our web site which may contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with the testimonial.

Security OneReach takes every precaution to protect our users information. When users submit sensitive information via our Web site, their information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL.

If users have any questions about the security at our Web site, users can email support@onereach.ai to our Customer Support Center.

Correcting/Updating/Deleting/Deactivating Personal Information If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users personally identifiable information. This can usually be done by sending an email to support@onereach.ai to our Customer Support Center.

Notification of Changes If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.