GSX Overview - OneReach

The first cognitive infrastructure built for teams orchestrating AI agents.

What does it take to deploy generative AI at scale?

Three layers of technology are integral to generative AI deployments.

OneReach.ai offers end to end solutions for the Orchestration (2) and Interface (3) layers. Our open, flexible platform also lets organizations use best of breed Infrastructure (1) technologies to suit their specific technology needs. The result is streamlined creation and fluid management of advanced conversational AI solutions.

1. Infrastructure

Foundational technologies: databases, Large Language Models (LLMs), AI models, and other essential backend services that support and power AI functionalities.

2. Orchestration

Management and coordination of underlying technologies in the infrastructure layer. Facilitates efficient data flow, task execution, and resource allocation across AI systems.

3. User Interface

Enables users to interact with capabilities across channels: voice interfaces, graphical user interfaces, web chat, SMS, platforms like Teams, WhatsApp, and Slack, etc

Trusted

Integrated

Capabilities

Native Channel Integrations

Consistent and reliable communication across channels: Shared library with 700+ steps, including deep channel integrations so you can take advantage of native channel functionalities where it matters most.

Cognitive Services

Amalgamate the best cognitive services on the market and easily adopt new innovations as soon as they become available using the OneReach.ai cognitive architecture.

Information Retrieval

Augmenting your LLMs with Memory and Plug-ins for Scalable eEnterprise- wide Knowledge Management.

Multimodality

Seamlessly use any combination of channels sequentially or in parallel with shared context that spans time and channels while preserving conversational state.

No-Code/Low-Code/Full-Code

Visual drag-and-drop programming increase inclusivity and speed in designing and building. Create incredibly sophisticated conversational applications with no coding required, but pop the hood if you’d like to get into developer mode.