Native Channel Integrations
Consistent and reliable communication across channels: Shared library with 700+ steps, including deep channel integrations so you can take advantage of native channel functionalities where it matters most.
Cognitive Services
Amalgamate the best cognitive services on the market and easily adopt new innovations as soon as they become available using the OneReach.ai cognitive architecture.
Information Retrieval
Augmenting your LLMs with Memory and Plug-ins for Scalable eEnterprise- wide Knowledge Management.
Multimodality
Seamlessly use any combination of channels sequentially or in parallel with shared context that spans time and channels while preserving conversational state.
No-Code/Low-Code/Full-Code
Visual drag-and-drop programming increase inclusivity and speed in designing and building. Create incredibly sophisticated conversational applications with no coding required, but pop the hood if you’d like to get into developer mode.
Library
900+ pre-built patterns that are ready to operationalize in minutes, or iterate from editable templates, and reusable components.
The only platform that’s named a leader by every major analyst group
Magic Quadrant for Conversational AI Platforms, 2023
Conversational Artificial Intelligence MarketScape 2023
Conversational AI For Customer Service Landscape, 2023
2023 Enterprise Intelligent Assistant Report
Peak Matrix Assessment 2023
2023 Research Globe for Conversational AI
SPARK Matrix: Conversational Platform, 2023
See how your company could benefit from operationalizing AI on an award-winning cognitive infrastructure