There’s a common misconception in the marketplace that conversational AI basically comes down to people…
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There’s a common misconception in the marketplace that conversational AI basically comes down to people…
Read MoreDesigning successful conversational experiences isn’t always about speed
Read MorePart 4: How to use conversational design patterns as collectable inspiration for your designs.
Read MoreAttempts at scaling GUIs, like Sharepoint and Salesforce, ultimately revealed the hard truth that a UI with a hundred tabs designed by as many people is even worse to navigate than it sounds. Salesforce acquired Slack so it could rebuild around a unifying.
Read MorePart 3: How to use conversational design patterns as collectable inspiration for your designs.
Read MorePart 2: How to use conversational design patterns as collectable inspiration for your designs.
Read MoreA 4-part series sharing some of the key patterns that have emerged from successful conversational AI projects.
Read MoreWhat does it look like to stay competitive in the age of AI?
Read MoreNudge theory suggests that simple nudges can really impact human behavior.
Read MoreAgents in the loop should have a real understanding of how the AI works to avoid “automation surprise.”
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