In July of 2013 Toby Shapshak, the South African speaker, strategist and editor of Stuff…
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Category: ITR
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OneReach Helps Power City of Evanston’s Restaurant Inspection Text Messages
The city of Evanston, Ill. has worked with OneReach to provide residents with the ability…
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Show Your Customers Some Love With Automated Text Support
Automation was created to make your life easier, not harder. ATMs, IVRs, even vending machines…
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Want to Improve Your Customer Experience? Introduce ITR
Raise your hand if you hate phone-trees. Yep, my hand is up too. But what…
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Interactive Text Response is the New IVR
With technological advances flooding the market everyday, interactive voice response (IVR) is looking more and…
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