Gartner, Inc. announced its top ten strategic technology trends for 2020.
Tech companies’ heavy investments in AI are already changing our lives and gadgets, and laying the groundwork for a more AI-centric future.
One emerging customer service channel—texting via SMS—is turning out to be more important than previously thought. To find out exactly what customer. . [..]
In order to understand the importance of chatbots and voice bots in today’s business world, you first have to note the context […]
72% of business execs believe AI will be the business advantage of the future.
Historically, companies have incorporated texting into their business strategy for outbound marketing or reminder blasts, […]
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