In July of 2013 Toby Shapshak, the South African speaker, strategist and editor of Stuff…
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Category: Mobile
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Weekly Review: 07/18
Happy Friday! Here’s our picks for the best customer service, customer experience, bot and mobile…
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Why Your Mobile Strategy Isn’t Complete Without Text Messaging
In today’s world, customer service is no longer restricted to a simple phone call. A…
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Mobile Phones Aren’t Even Phones Anymore
This guest post is written by Olga Grigorenko, a freelance writer for Fueled. We can all…
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The Perfect Tool(s) for Joining the SMS Bot Gold Rush
Through the history of the Internet, we’ve seen a bots of all flavors (scrapers, viruses,…
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Year End Review: Customer Service Trends in 2015 and Beyond
As we look back on 2015, it’s tempting to refer to that age-old adage: “The…
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OneReach Helps Power City of Evanston’s Restaurant Inspection Text Messages
The city of Evanston, Ill. has worked with OneReach to provide residents with the ability…
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What the U.S. Can Learn from Mobile Payments in Africa
Mobile payments have exploded in popularity just within the past year—40% of U.S. consumers have…
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Why Your Mobile Strategy Isn’t Complete Without Text Messaging
In today’s world, customer service is no longer restricted to a simple phone call. A…
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I Tried To Text Domino’s for Pizza And Had a Horrible Customer Experience
Tired of ordering pizza over the phone? Domino’s understands—that’s why they’ve launched AnyWare, letting you…
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