OneReach.ai founder, Robb Wilson, shares his perspective on analytics and reporting in an excerpt from his upcoming book, Age of Invisible Machines.
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OneReach.ai founder, Robb Wilson, shares his perspective on analytics and reporting in an excerpt from his upcoming book, Age of Invisible Machines.
Read MoreRobotic Process Automation (RPA) works for basic, repetitive tasks automation. Still, it has significant tactical…
Read MoreAccording to a series of studies, modern coders spend about a third of their jobs…
Read MoreThe rise of messaging for business communication has taken the world by storm, and your…
Read MoreEmpowerment. That is the word that comes to mind when one considers how recent technological…
Read MoreThere are a lot of call center metrics out there that measure customer satisfaction—CSAT, Net…
Read MoreOne of our clients has seven telephony providers–we are the eighth. Thankfully, we’re helping them…
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