Robb Wilson’s Thoughts on AI Voice Cloning
Recently, I was asked about voice replication technology and whether there were potential applications in human resource management scenarios, like replicating a CEO’s voice for internal communications. The timing of the question was interesting because the answer ties directly to something I’ve been thinking a lot about: the skeuomorphic phase of conversational design that we’re […]
Combining NLP and NLU to Deliver Real ROI
There’s a common misconception in the marketplace that conversational AI basically comes down to people talking to machines. For anyone eager to capitalize on the opportunities conversational AI affords, this is a dangerous line of thinking. Part of the confusion arises from a fundamental misunderstanding of the technologies that allow machines to understand human language, […]
Voice Bots: Buy or Build?
Should companies buy voice bots or build them? Let’s dive into the core components of an effective voice bot, what should be configured (and by whom), and how you should consider integrating bots into the customer process.
Why Low Latency Isn’t Always the Right Latency
Designing successful conversational experiences isn’t always about speed
OneReach.ai Receives Highest Scores from Gartner in Customer Service and Human Resources Use Cases
OneReach.ai Receives Highest Scores from Gartner in Customer Service and Human Resources Use Cases!
Gartner names OneReach.ai a Leader in Magic Quadrant
OneReach.ai named a LEADER in the inaugural 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms.
Voice + AI Is Coming To The Workplace Loud And Clear | Forbes
Conversational tech is becoming incredibly valuable to businesses as the most efficient way of communication.
Forrester: 10% of U.S. jobs will be lost to automation in 2019
Raconteur explores how bots are changing the role of Chief Financial Officers (CFO) and their corresponding departments […]
Software 2.0 – Reinterpreting Software
“If you think of neural networks as a software stack and not just a pretty good classifier, it becomes quickly apparent that they have a huge number of advantages and a lot of potential for transforming software in general.” Reinterpreting the way you understand neural networks will completely change the way you think of software. […]
10 Questions Every Org. Must Consider If In The Race
In order to understand the importance of chatbots and voice bots in today’s business world, you first have to note the context […]