Accounts, Admin and Federation

We have customers with over a thousand users and provide granular control to system administrators.

Control User Permissions

Least access rights
For privacy compliance we make sure that only certain people have access to certain environments based on their role. Roles-based privilege can be determined differently on a per-customer basis.

Hyper-customized access control
Solution access can be configured in multiple ways based on the solution that is designed, configured and implemented on the OneReach.ai platform. We have supported everything from ID/Password, multiple SSO implementations, PIN/Passcodes, biometrics, etc.

GUI Admin Controls
OneReach.ai has a built in advanced admin controls GUI for all aspects of the platform. User roles and configurations are all easily managed and governed from simple GUIs within the “Action Desk” module of the OneReach.ai platform. As an additional access control, each flow offers unique password protection in addition to standard role assignment.

Add Users

Multi-user functionality
Many of our enterprise clients have scaled to a significant number of PDEs and accounts within those PDEs. For example, one Fortune 100 company has over 135 independent accounts with thousands of users. To provide seamless user management at scale, we have enabled multi-user functionality which grants access rights to independent PDEs and accounts with the same enterprise email.

Assign unique user roles
Each account and PDE assigns a unique user role to the same multi-user identifier.

Department Based Controls
Assign access controls to users based on department.

Versioning

Advanced versioning and recovery features
We provide advanced versioning and recovery features that enable you to revert your dialogue to any version since its inception. Even better, when your new version of dialogue is undesirable, you can easily roll back the hands of time to edit from a previous version with a simple GUI. Complete versioning management includes the editor’s user name, date, time, version number, and version change logs.

Change logs
Each version of a bot comes with unique change logs that are easily accessed and compared across bot versions. This helps with maintaining fast iteration on production solutions.

Admin

Password Protection
As an additional access control, each flow offers unique password protection in addition to standard role assignment.

Customized Lifecycle Controls
Customized life-cycle services which include things such as Account and User management, Solution Deployments and Automated testing. For instance:

Create/Manage GSX Accounts
Create/Manage User Accounts
Copy Solution components from target location to destination component
Perform destination specific configurations (Endpoint, data, user account, variables, etc.)
Perform validation tests post deployment.
Perform rollback to previous versions