USE CASES FOR EVERY INDUSTRY
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USE CASES FOR EVERY INDUSTRY
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Intelligent Digital Workers (IDWs) can communicate conversationally across any channel, in any language. IDWs can automate meaningful tasks, shifting the work relationship between people and machines. IDWs are comprised of skills that can be shared across teams, resulting in a fully “botified” organization.
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It’s clear that most organizations are wired for one-way communication. In these siloed environments, communications are stalling across competing communication platforms. For retail companies that are nurturing and protecting customer relationships, this problem is critical to solve.
We provide tools, training, and guidance to allow enterprises to iteratively transform their communication strategy into one that prioritizes customer service and efficiency.
Proven Success in Retail:
Revenue Booster
Our product significantly increases net revenue for our clients annually
Call Containment
Achieving an impressive containment rate
IDW Creation
Rapid deployment with production rollouts happening in 2-4 weeks
Intent recognition
We deliver solutions that excel in intent recognition.
For service providers to deliver on evolving customer expectations, they need to be able to quickly manage and account for multiple schedules and provide reliable cross-channel communications.
We provide tools, training, and guidance to allow enterprises to iteratively transform their communication strategy into one that will put customer service first.
Proven Success with Service Providers:
Rapid Deployment
We specialize in no-code IDW creation with most of our solutions being deployed in 2-4 weeks
Intent recognition
Our advanced solutions consistently achieve over 90% intent recognition
Traditional financial services are changing. Banks are opting for smarter, more transparent systems that allow for communication with customers at any time of day from their phone. With something as important as personal finance, customers need reassurance that their money is in good hands with reliable and impressive customer service.
Our platform allows financial companies and banks to deliver better experiences to customers, agents, and employees by using customized intelligent digital workers.
Proven Success in Finance:
Saved Business Hours with
AI Forbes predicts that AI will considerably cut technical debt, significantly increasing time efficiency.
Additional Value Yearly
Deliver up to $1 trillion additional value every year through personalization, and reduce costs through higher operational efficiencies and mitigated errors (McKinsey).
Bots Built
Our no-code bots can be built speedily, taking a mere two hours to set up.
Intent Recognition
We offer high-quality solutions with intent recognition exceeding 90%, ensuring reliability in our offer.
IT departments have dozens of opportunities for automation of conversations and tasks. Building IT IDWs can bolster team productivity and productivity for other departments as they interact with the IT department.
Our platform can help you deliver better experiences to employees and members of your IT department.
Proven Success for the IT Department:
Saved Business Hours with
AI Forbes predicts that AI will considerably cut technical debt, significantly increasing time efficiency.
Ensuring Top-Tier Security Standards
We strictly adhere to key security standards like SOC2, HIPAA, GDPR, amongst others.
Bot Creation
Our technology enables quick no-code bot development, ensuring rapid deployment.
Success Rate in Intent Recognition
We vouch for the quality of our solutions with a high intent recognition rate.
Technology has matured to allow organizations to deploy sophisticated chatbots and digital assistants. These solutions use Conversational AI capabilities to create experiences for the workforce that go beyond what humans alone can deliver.
These bots can fundamentally transform the way workplace and HR interactions happen, with the ability to resolve inquiries, automate administrative tasks, prompt the right behaviors, and deliver data and insights to improve “in the moment” decision-making.
Proven Success for HR Department:
Hours Saved
Conversational AI poised to drastically improve efficiency according to Forbes.
Recruiters' Confidence in AI
As per Deloitte, a vast majority of recruiters are positive about AI enhancing recruitment and retention.
Bot Building Time
No-code bots can be constructed swiftly, ensuring a deployment period of 2-4 weeks.
Intent Recognition Rate
Our solutions emphasise quality, scoring high in intent recognition.
Use Case Containment
Depending on the use case, our solutions have achieved 60-80% containment.
CSAT Score
We are dedicated to improving employee satisfaction, maintaining a CSAT score of 83%.
Hospitals and healthcare facilities are opting for smarter, more transparent systems that allow for communication with patients at any time of day from their phone. With something as important as healthcare, people need reassurance that their data is in good hands with reliable customer service.
We provide tools, training, and guidance to allow enterprises to iteratively transform their patient care and communication strategy to suit the age of AI and generative AI. Our platform will help you deliver better experiences to patients, doctors, and healthcare professionals by using customized intelligent digital workers.
Proven Success in Healthcare:
Medical Services
Services to numerous medical practices and patients annually
IDW Creation
No-code bots are ready within hours
Annual Calls
Automation handles millions of calls yearly
Texts
Millions of texts sent to healthcare communities annually