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Get a custom AI agent prototype designed around your workflows
Deliver faster healthcare services with OneReach.ai, reducing administrative burdens and enhancing the quality and personalization of patient care.
Transform healthcare operations with secure, HIPAA-compliant AI automation. OneReach.ai enables organizations to seamlessly orchestrate complex clinical, administrative, and financial workflows.
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Automate appointment booking, rescheduling, cancellations, reminders, and waitlist management across voice, chat, and digital channels.
Automate case tracking and proactive follow-ups across providers, payers, and care teams.
Proactively engage patients with reminders, follow-ups, care instructions, and preventive outreach.
24/7 agents that answer benefits questions, explain coverage, guide patients through their care journeys, and route complex requests to human staff when needed.
Assist providers by interpreting and flagging potential anomalies in MRI, X-ray, CT, and other diagnostic images.
Generate tailored care recommendations by leveraging clinical data, patient history, and preferences, with clinician oversight built into the workflow.
Support intake, summarization, classification, and routing of clinical and administrative documents while keeping humans in the loop for review and approval.
Automate claims ingestion, validation, coding checks, and exception handling.
Manage billing questions, payment status checks, and dispute resolution with real-time data access and human-in-the-loop escalation.
HIPAA-Compliant by Design
OneReach.ai GSX is built to support HIPAA-compliant healthcare use cases, enabling secure handling of PHI with strong data controls, auditability, and governance across workflows.
Human Accountability, Not Black Boxes
AI agents act within defined guardrails, escalating to clinicians or operations teams when required. Decisions are observable, explainable, and auditable.
Magic Quadrant for Enterprise Conversational AI Platforms, 2023
Worldwide Conversational Intelligence and Analytics, 2024
Forrester Wave™: Conversational AI For Customer Service, Q2 2024
Conversational AI Products PEAK Matrix® Assessment, 2024
4.7/5
Their platform has a great deal of flexibility and has been able to provide all the required functionality we need for the use cases we are building for.
Associate Director - Product Management - Telecommunication
OneReach.ai encompasses several factors that elevate it beyond other choices. It's communication fabric, intelligent digital worker framework, and conversational UX.
Principal Enterprise Architect. - Retail
Great at proving Al Solutions with in-depth customization for any use case. Great leadership and support team.
Senior Al Engineer - Transportation
The flexibility and openness of their platform allows tighter integrations with our existing investments like CRM and our GenAI RAG implementation.
Head of Business Platforms - Telecommunication
OneReach. Ai was a breath of fresh air when compared to the legacy chatbot solution we had.
Architect - Telecommunication
The engagement from the OneReach team has been fantastic ever since I first engaged with them 15 months ago.
Group Product Manager - Telecommunication
Automate Tasks, Workflows, and Processes with an Agentic AI Platform