Complimentary Gartner® report: Top Technology Trends for 2025: Agentic AI
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Magic Quadrant for Enterprise Conversational AI Platforms, 2023
Worldwide Conversational Intelligence and Analytics, 2024
Forrester Wave™: Conversational AI For Customer Service, Q2 2024
Conversational AI Products PEAK Matrix® Assessment, 2024
4.7/5
Software Developer - Telecom Industry
Their platform has a great deal of flexibility and has been able to provide all the required functionality we need for the use cases we are building for.
Associate Director - Product Management - Telecommunication
OneReach.ai encompasses several factors that elevate it beyond other choices. It's communication fabric, intelligent digital worker framework, and conversational UX.
Principal Enterprise Architect. - Retail
Great at proving Al Solutions with in-depth customization for any use case. Great leadership and support team.
Senior Al Engineer - Transportation
The flexibility and openness of their platform allows tighter integrations with our existing investments like CRM and our GenAI RAG implementation.
Head of Business Platforms - Telecommunication
OneReach. Ai was a breath of fresh air when compared to the legacy chatbot solution we had.
Architect - Telecommunication
The engagement from the OneReach team has been fantastic ever since I first engaged with them 15 months ago.
Group Product Manager - Telecommunication
862M
Hours Saved with Automated Workflows
Optimize workflows with AI agents
4-8 Week
AI Agent Deployment Time
Design and scale quickly
85%
Automated ticket resolution
Reduce escalations to human agents
1 Million
Tickets Managed Per Year
Highly scalable ticket triage and management
Automate Tasks, Workflows, and Processes with an AI-First Platform