Complimentary Gartner® report: Innovation Insight for the AI Agent Platform Landscape

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OneReach.ai for Banking

Deliver an AI-first banking experience with OneReach.ai, deepening customer relationships, improving workflows and efficiency, and reducing costs.

Built for Banking

Automate Tasks, Workflows, and Processes with an AI-First Platform

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Trusted by Industry Leaders Across the Globe

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AI Agent Solutions for Common Banking Use Cases

Customer Service Virtual Assistants

AI-powered agents handle customer queries, guide users through account management, resolve issues 24/7, and offer personalized financial advice, dramatically improving satisfaction and reducing wait times

Fraud Detection and Prevention

AI agents analyze real-time transaction data to identify suspicious activities, flag potential fraud, and reduce false positives, protecting both the bank and its customers

Regulatory Compliance and Monitoring

AI agents monitor transactions for compliance, flag anomalies, and generate audit-ready reports, reducing the risk of violations and regulatory fines

Outage and Anomaly Notifications

Agents detect irregularities in account activity or system operations, enabling rapid resolution to maintain service continuity and data integrity

Expense and Report Management

Agents automate creation of expense reports, enforce policy compliance, and flag non-compliant transactions, streamlining internal banking operations

Employee Agent Assist

Provide bank staff with instant access to conversation history, customer profiles, and relevant account data to enhance support and cross-selling opportunities

Request Approvals

Agents notify and remind managers to approve customer or internal requests (e.g., fund transfers, account changes), speeding up decision cycles

Intelligent Reconciliation

Automate reconciliation of customer transactions, journal entries, and interbank settlements, reducing manual errors and shortening close cycles

User Authentication

Authenticate returning customers, validate identities, and secure access to banking services using multi-factor and behavioral biometrics

Admin Control

Manage user access, team permissions, and departments

The Only Platform Named a Leader By Every Major Analyst Group

OneReach.ai proved to be a true strategic partner during our migration journey from existing, problematic implementation. They facilitated us through the process and were patient with the delays on our side. I’m extremely happy with their account team.

Software Developer - Telecom Industry

Customer Testimonials

Their platform has a great deal of flexibility and has been able to provide all the required functionality we need for the use cases we are building for.

Associate Director - Product Management - Telecommunication

OneReach.ai encompasses several factors that elevate it beyond other choices. It's communication fabric, intelligent digital worker framework, and conversational UX.

Principal Enterprise Architect. - Retail

Great at proving Al Solutions with in-depth customization for any use case. Great leadership and support team.

Senior Al Engineer - Transportation

The flexibility and openness of their platform allows tighter integrations with our existing investments like CRM and our GenAI RAG implementation.

Head of Business Platforms - Telecommunication

OneReach. Ai was a breath of fresh air when compared to the legacy chatbot solution we had.

Architect - Telecommunication

The engagement from the OneReach team has been fantastic ever since I first engaged with them 15 months ago.

Group Product Manager - Telecommunication

Proven Success via Agentic AI:

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862M

Hours Saved with Automated Workflows

Optimize workflows with AI agents

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4-8 Week

AI Agent Deployment Time

Design and scale quickly

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85%

Automated ticket resolution

Reduce escalations to human agents

Built for Banking

Automate Tasks, Workflows, and Processes with an AI-First Platform

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