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OneReach.ai for Healthcare

Deliver faster healthcare services with OneReach.ai, reducing administrative burdens and enhancing the quality and personalization of patient care.

Built for Healthcare

Automate Tasks, Workflows, and Processes
with an Agentic AI Platform

Transform healthcare operations with secure, HIPAA-compliant AI automation. OneReach.ai enables organizations to seamlessly orchestrate complex clinical, administrative, and financial workflows.

Trusted by Industry Leaders Across the Globe

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Pre-Built AI Agents for Healthcare Provider and Payer Use Cases

Patient Appointment Management & Scheduling

Automate appointment booking, rescheduling, cancellations, reminders, and waitlist management across voice, chat, and digital channels.

Care Coordination & Case Management

Automate case tracking and proactive follow-ups across providers, payers, and care teams.

Emergency Response & Dispatch

Triage incoming emergency and non-emergency calls, gather critical details, detect silence or distress, and seamlessly escalate to human responders or dispatch systems.

Patient Outreach & Engagement

Proactively engage patients with reminders, follow-ups, care instructions, and preventive outreach.

Virtual Assistants

24/7 agents that answer benefits questions, explain coverage, guide patients through their care journeys, and route complex requests to human staff when needed.

Diagnostics & Medical Image Analysis

Assist providers by interpreting and flagging potential anomalies in MRI, X-ray, CT, and other diagnostic images.

Personalized Treatment Planning

Generate tailored care recommendations by leveraging clinical data, patient history, and preferences, with clinician oversight built into the workflow.

Clinical Documentation Automation

Support intake, summarization, classification, and routing of clinical and administrative documents while keeping humans in the loop for review and approval.

Claims Intake & Processing

Automate claims ingestion, validation, coding checks, and exception handling.

Billing Optimization

Manage billing questions, payment status checks, and dispute resolution with real-time data access and human-in-the-loop escalation.

Why OneReach.ai GSX Platform

HIPAA-Compliant by Design

OneReach.ai GSX is built to support HIPAA-compliant healthcare use cases, enabling secure handling of PHI with strong data controls, auditability, and governance across workflows.

Human Accountability, Not Black Boxes

AI agents act within defined guardrails, escalating to clinicians or operations teams when required. Decisions are observable, explainable, and auditable.

The Only Platform Named a Leader By Every Major Analyst Group

Customer Testimonials

Their platform has a great deal of flexibility and has been able to provide all the required functionality we need for the use cases we are building for.

Associate Director - Product Management - Telecommunication

OneReach.ai encompasses several factors that elevate it beyond other choices. It's communication fabric, intelligent digital worker framework, and conversational UX.

Principal Enterprise Architect. - Retail

Great at proving Al Solutions with in-depth customization for any use case. Great leadership and support team.

Senior Al Engineer - Transportation

The flexibility and openness of their platform allows tighter integrations with our existing investments like CRM and our GenAI RAG implementation.

Head of Business Platforms - Telecommunication

OneReach. Ai was a breath of fresh air when compared to the legacy chatbot solution we had.

Architect - Telecommunication

The engagement from the OneReach team has been fantastic ever since I first engaged with them 15 months ago.

Group Product Manager - Telecommunication

Built for Healthcare

Automate Tasks, Workflows, and Processes with an Agentic AI Platform

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