Gartner® Market Overview: AI Agent Management Platforms

Agent Management Platforms: The intelligent, governed router for your agentic workforce

OneReach.ai is named in the Gartner Market Overview: AI Agent Management Platforms, which in our view is the first research to define a single category for governing every agent an organization runs, including those built in different platforms.

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Building Agents Was the Easy Part

Gartner predicts that by 2028, global Fortune 500 enterprises will use over 150,000 agents, a massive increase from fewer than 15 in 2025.

150,000+

agents in use at global Fortune 500 enterprises by 2028

<15

agents in use in 2025

~60%

of organizations report evidence of or suspect unauthorized AI agent usage

We believe that as organizations grow, the challenges change. Gartner says nearly 60% of organizations report evidence of or suspect unauthorized AI agent usage, highlighting growing concerns around agent sprawl, security, and compliance. This is causing companies to focus less on just building agents and more on managing, governing, and monitoring them across different systems and processes.

A New Category Built to Manage Them: AI Agent Management Platforms

By 2030, AI agent management platforms will guardrail 50% of all agent-to-agent interactions, absorbing fragmented tool providers to capture over 60% of AI’s compounding value.

To us, this Market Overview explains the new category created to address these changes. It covers what an AI agent management platform (AMP) is, the nine features Gartner identifies as mandatory, and how AMPs differ from the governance, development, security and orchestration tools you may already own.

OneReach.ai is named in this Gartner research on AI Agent Management Platforms

What’s inside the report

Gartner defines AI agent management platforms as centralized software tools that manage AI agents wherever they are used. The research explores:

The challenges AMPs address:

From agent sprawl to cross-platform oversight and agentic FinOps.

Nine mandatory features:

What characteristics every enterprise AMP should have.

How AMPs differ:

A comparison with AI governance, security, development, automation, and marketplace platforms.

What’s driving the market:

Understand the forces shaping how enterprises manage and govern AI agents.

Where buyers stand:

Gartner reveals how organizations view the business impact and risks of AMP adoption.

Next Steps for Your Organization

Here’s what OneReach.ai thinks this research means for enterprise AI programs:

Begin with a registry to avoid agent sprawl

It’s better to discover, register, oversee, and track every agent across platforms in one place, rather than using a separate console for each vendor.

Assign a cost to every autonomous decision

Agentic FinOps connects token spending and operational costs to the actual decisions agents make, turning ROI into a clear number instead of just a story.

Focus on managing agent behavior, not just access

Check for issues like reasoning drift, memory problems, and the quality of complex decisions. Set rules that apply no matter where an agent was built or runs.

Be intentional when managing marketplaces

Central oversight ensures you only use third-party agents that are vetted, compliant, and secure. This helps address shadow IT in today’s agent-driven world.

Take charge of your control system

We think companies do best with a neutral, open layer that manages both custom and marketplace agents, without being locked in or charged per token. You need AI to manage AI.

Gartner, Market Overview: AI Agent Management Platforms, Lucas Kobat, Andrei Razvan Sachelarescu, Gilbert van der Heiden, Anushree Verma, Max Goss, 30 July 2026. GARTNER is a trademark of Gartner, Inc. and/or its affiliates.. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Complimentary Gartner® Report: Market Overview: AI Agent Management Platforms