Complimentary Gartner Report: "Innovation Insight for the AI Agent Platform Landscape"

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Why OneReach.ai Generative Studio X?

  • Create, deploy, and optimize dozens to hundreds of AI agents.
  • Drive efficiency and productivity across business functions.
  • Achieve 5x–12x ROI quickly via adaptive learning, scalable operations, and infrastructure gains.
  • Proven use cases across industries and business units.
  • Recognized as a leader by Gartner, Forrester, IDC, and others.

What Our Customers Say About Us

Their platform has a great deal of flexibility and has been able to provide all the required functionality we need for the use cases we are building for.

Associate Director - Product Management - Telecommunication

OneReach.ai encompasses several factors that elevate it beyond other choices. It's communication fabric, intelligent digital worker framework, and conversational UX.

Principal Enterprise Architect. - Retail

Great at proving Al Solutions with in-depth customization for any use case. Great leadership and support team.

Senior Al Engineer - Transportation

The flexibility and openness of their platform allows tighter integrations with our existing investments like CRM and our GenAI RAG implementation.

Head of Business Platforms - Telecommunication

OneReach. Ai was a breath of fresh air when compared to the legacy chatbot solution we had.

Architect - Telecommunication

The engagement from the OneReach team has been fantastic ever since I first engaged with them 15 months ago.

Group Product Manager - Telecommunication

Gartner and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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Key Features

No-Code Agent Creation & Lifecycle Management

Build agents via natural conversation. Our agent builder provides tools for full agent lifecycle management.

Advanced, Multi-Modal Agent Orchestration

Orchestrate hundreds of agents, retain context and memory across channels.

Pre-Built Integrations, Flows, and Steps

Use a library of 1,500+ templates for integrations, task completion, and agentic AI features.

Human-in-the-Loop (HitL) Governance

Real-time escalation and human intervention, with supervision and training loops to improve agent performance.

Strategic Value Delivered to Your Business

  • Transformative Value: 9,969% internal rate of return (IRR) and $8 million in yearly cost savings — delivered to a leading US food & beverage distributor.
  • Customer Delight: A top soft drink brand soared to an 83% customer satisfaction score (CSAT).
  • Elevated Customer Experience: A Fortune 100 US tire & wheel retailer slashed calls to the stores by 47% and achieved a net promoter score (NPS) of 65%.

GSX Agent Platform vs. Others

Competitive Differentiation

  • Agent Lifecycle Management
  • Multi-Agent Orchestration
  • Agentic RAG for Knowledge Management
  • No-Code MCP Integration
  • Agentic RAG-Powered Knowledge Management
  • Seamless Human-AI Collaboration
  • Open, AI-First Architecture

Built for Your Needs

Healthcare

Streamline patient engagement, automate claims and scheduling, and uphold high standards for data protection and regulatory compliance

Government

Automate secure workflows and citizen services while meeting rigorous compliance and privacy standards

Telecom

Coordinate customer support, technical troubleshooting, and billing integrations across multiple channels for rapid, reliable resolution

The Only Platform Named a Leader By Every Major Analyst Group

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