As we look back on 2015, it’s tempting to refer to that age-old adage: “The…
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Category: Cloud
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7 Reasons Your Contact Center Needs Cloud-Based SaaS
People often get criticized for having their head in the clouds, but for your contact…
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It’s Time to Embrace Centralized Communication Management
Communication is all about strategy. Customer-to-business communication, employee-to-employee communication, company-wide communication…all of these interactions can…
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