Recently, I was asked about voice replication technology and whether there were potential applications in…
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Recently, I was asked about voice replication technology and whether there were potential applications in…
Read More“We shape our tools and thereafter our tools shape us.” I had the extremely good…
Read MoreAttempts at scaling GUIs, like Sharepoint and Salesforce, ultimately revealed the hard truth that a UI with a hundred tabs designed by as many people is even worse to navigate than it sounds. Salesforce acquired Slack so it could rebuild around a unifying.
Read MoreNudge theory suggests that simple nudges can really impact human behavior.
Read MoreEconomic recessions and pandemics often drive waves of major innovation.
Read MoreIn times of immense change, there is usually an “adaptive third.”
Read MoreProducts and technology are facing new and increasing demands, now more than ever.
Read MoreConversation design is critical to realizing the benefits of conversational commerce.
Read MoreEnterprises expect conversational AI may first augment, and then displace, a number of traditional web and mobile applications.
Read MoreDeloitte’s Managing Director of their global practice in Applied AI says “organizations can benefit from approaching conversational AI with human-centered design rather than process-centric checklists.”
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