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February 5, 2021 / AI, Big Ideas, Communication, OmniChannel

Scientists Teach Spinach to Send Emails

Scientists have taught spinach to send emails – and it could warn us about climate change.

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OneReach Staff 3 weeks ago
July 23, 2019 / data room, OmniChannel

Mary Meeker’s Internet Trends Draft

The protection of proliferation of user data were two big themes repeatedly touched up on by Bond Capital’s Mary Meeker […]

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Elias Parker July 23, 2019
February 20, 2019 / AI, Interviews, Learning about AI and Bots, OmniChannel, Phone, Uncategorized, Voice

Forrester: 10% of U.S. jobs will be lost to automation in 2019

Raconteur explores how bots are changing the role of Chief Financial Officers (CFO) and their corresponding departments […]

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Elias Parker February 20, 2019
September 3, 2018 / All, OmniChannel, Uncategorized

People Want to Text Your Business

Wow, 64% of texters prefer it over phone for customer support. This graphic shows many more stats on the effects of a business using text messaging to interact with customers.

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Robb September 3, 2018
September 3, 2018 / All, OmniChannel, Phone, SMS, Strategy, Uncategorized, Voice

Software 2.0 – Reinterpreting Software

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Robb September 3, 2018
September 2, 2018 / All, OmniChannel, Strategy, Uncategorized

Amplifying Management With AI Implementation – PWC

72% of business execs believe AI will be the business advantage of the future.

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Robb September 2, 2018
September 2, 2018 / AI, All, OmniChannel, SMS, Strategy, Uncategorized, Voice

10 Questions Every Org. Must Consider If In The Race

In order to understand the importance of chatbots and voice bots in today’s business world, you first have to note the context […]

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Robb September 2, 2018
newspaper bot
September 2, 2018 / All, Interviews, OmniChannel, Phone, Uncategorized, Voice

3 Global CFO’s Say Goodbye – Bots & Blockchain Take-Over

Raconteur explores how bots are changing the role of Chief Financial Officers (CFO) and their corresponding departments […]

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Robb September 2, 2018
July 21, 2016 / Bots, Customer Experience, Customer Satisfaction, Customer Service, Infographic, Marketing, Miscellaneous, Mobile, OmniChannel, Texting, Weekly Review

Weekly Review: 07/18

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Elias Parker July 21, 2016
June 23, 2016 / Automation, Bots, Communication, Customer Experience, Customer Satisfaction, Customer Service, Miscellaneous, OmniChannel, Self-Service

Weekly Review: 06/19

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Elias Parker June 23, 2016

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