Rich Web Chat
Interactive messenger for building intelligent conversations
Use Rich Web Chat to create any customized message.
Rich Web Chat
Use Rich Web Chat to create any customized message.
RWC is an innovative chat bot messenger that can be customized in a various ways to match the client needs. It has a huge library of prebuild message templates and can be powered with AI and knowledge base.
Design a conversation
Whether from scratch or from templates, we have a flexible library of message templates, a set of AI powered logic steps, and a quick support for your solutions.
Customize the chat
Match colors, logos, and other brand customization of the bot. RWC makes it easy to provide a seamless conversation by offering a variety of customization options.
Choose a presence
Add RWC to your website as chat widget, integrate it in any place of the page, or use it in Apps. The RWC messenger is responsive for desktop and mobile devices.
Explore the latest features developed by our Rich Web Chat team.
Like / dislike option
Provide quick feedback on the bot’s responses. This feature helps the chatbot to learn from user feedback and improve its responses over time.
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Edit last message
Allow users to modify their most recent message, promoting clearer communication and reducing the need for additional messages.
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Chat language
Select a specific language or enable auto-detection based on the user’s locale for system-generated texts.
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Text input validation
Validation of the text that users type in the text input.
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Authenticate a user
Verifies user identity through secure authentication protocols, ensuring authorized access and enhancing data security.
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Message builder
A tool that helps you to build a custom message with a set of different components. Use Add custom message (RWC) step to build the message.
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RWC uses machine learning to provide personalized responses to each message, making the communication process more efficient and effective. We combine our Knowledge model base with modern AI solutions like GPT-3 to undersatnd the context of the message and provide the personalized conversation.
Communicate with users across multiple platforms or channels, such as websites, social media, messaging apps, and more. With multi-channel integration, users can interact with the chatbot on their preferred platform or channel, and the chatbot can seamlessly switch between different channels without disrupting the conversation.
With no need for coding skills, you can customize every aspect of the chat, including the color scheme, font style, and even the chatbot’s responses. Create decision trees, define branching paths, and set up automated responses based on user inputs.
Rich Web Chat creates intelligently automated web chat experiences that are rich with AI-powered dynamic components like buttons, drop-downs and free-form text, image carousels, video and more.
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RWC could be integrated with different tools to empower your conversational experience.
Human-in-the-loop
Speed up time to deployment by looping in humans on your team to manage your web chat bots in realtime.
Intelligent digital worker
Use a digital copy of an employee instead of a bot. Enable it to perform tasks, make decisions, and improve overall efficiency.
Knowledge model
Create phrase/ response pairs and train the bot to understand the user’s needs through a variety of response types.
Data bases
Store, organize, and manage ontologies for tracking data, predicting trends and behavior across the customer journey.
We offer comprehensive training and support to help you get started with RWC. Our team of experts is available to guide you through the setup process and provide ongoing support as needed.
Building with RWC as a Channel
This is a course that will show you how to get started building your Rich Web Chat solution. We will go over the different steps and their functionalities, as well as embedding and customization options for your bot.
Download predefined conversation flow, customize and modify it according to your specific requirements and use cases.