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OneReach.ai for Public Sector

Deliver smarter public services with OneReach.ai, improving efficiency, optimizing resources, and enhancing citizen experiences.

Built for Public Sector

Automate Tasks, Workflows, and Processes with an AI-First Agentic Platform

Transform public services with enterprise-secure, compliant AI automation. OneReach.ai enables agencies to orchestrate smarter workflows without compromising trust.

Trusted by Industry Leaders Across the Globe

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Pre-Built AI Agents for Public Sector Use Cases

Virtual Citizen Assistants

Friendly digital helpers that answer questions and guide people through government services — anytime, day or night.

Automated Service Transactions

Make renewing licenses, applying for benefits, or getting permits quick and painless, with no paperwork hassle.

Correspondence Triage

Automatically sort and deliver citizen requests, emails, and documents to the right people, so nothing falls through the cracks.

Predictive Public Planning

Predict resource, public health, or emergency needs before they become urgent.

Fraud Detection

Spot suspicious activity and fraud across programs such as social benefits, procurement, and taxes, protecting both budgets and citizens.

Case Management Automation

Take the busywork out of tracking and moving social service or regulatory cases, helping staff focus on people, not paperwork.

AI Translation Services

Break down language barriers by instantly translating documents and conversations, making public services more accessible to everyone.

Traffic and Transport Optimization

Use data and smart predictions to keep traffic moving smoothly and improve public transit for daily commuters.

Policy and Sentiment Analytics

Listen to what people are saying and measure how policies are working, supporting better decisions with honest feedback.

Cybersecurity Automation

Keep sensitive government data safe by automatically finding threats and stopping cyber attacks before they cause harm.

Why OneReach.ai GSX Platform

Security and Reliability Built In

Security isn’t an afterthought — it’s at the core of GSX. The platform includes enterprise-grade access controls, data separation, role-based permissions, and continuous monitoring, all designed to protect sensitive information.

Flexibility and Scalability

GSX offers unmatched flexibility, enabling agencies to quickly design, customize, and orchestrate AI agents across a wide range of government workflows—from citizen support to internal operations. GSX connects to hundreds of systems, adapts to evolving requirements, and can scale securely across departments and agencies.

The Only Platform Named a Leader By Every Major Analyst Group

Customer Testimonials

Their platform has a great deal of flexibility and has been able to provide all the required functionality we need for the use cases we are building for.

Associate Director - Product Management - Telecommunication

OneReach.ai encompasses several factors that elevate it beyond other choices. It's communication fabric, intelligent digital worker framework, and conversational UX.

Principal Enterprise Architect. - Retail

Great at proving Al Solutions with in-depth customization for any use case. Great leadership and support team.

Senior Al Engineer - Transportation

The flexibility and openness of their platform allows tighter integrations with our existing investments like CRM and our GenAI RAG implementation.

Head of Business Platforms - Telecommunication

OneReach. Ai was a breath of fresh air when compared to the legacy chatbot solution we had.

Architect - Telecommunication

The engagement from the OneReach team has been fantastic ever since I first engaged with them 15 months ago.

Group Product Manager - Telecommunication

Proven Success:

$150M

Revenue Boost

Increase annual revenue

4-8 Week

AI Agent Deployment Time

Design and scale quickly

70%+

Call Containment

Reduce escalations to human agents

90%

Intent Recognition

Seamless and accurate experiences

Built for Public Sector

Automate Tasks, Workflows, and Processes with an AI-First Platform

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