An age old question of diminishing returns…
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An age old question of diminishing returns…
Read MoreConcierge bots, super bots, master bots, triage bots – call them what you will, but they may not be the answer.
Read MoreWhat does it look like to stay competitive in the age of AI?
Read MoreAgents in the loop should have a real understanding of how the AI works to avoid “automation surprise.”
Read MoreThe Apollo 13 near-tragedy reminds us how swift, strategic, decisive decisions and actions can help during times of crisis.
Read MoreCompanies are employing digital tools to help with triaging the increased request volume.
Read MoreProducts and technology are facing new and increasing demands, now more than ever.
Read MoreTelehealth allows people who think they’re experiencing symptoms of COVID-19 to talk to doctors, nurses, and PAs and get triaged from their homes.
Read MoreThere’s a lot of uncertainty about what the workplace will look like in the next 5 years, here’s what neuroscientist Dr. Swart thinks.
Read MoreIntelligent augmentation is “not building machines that think like humans, but designing machines that help humans think better.”
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