How Model Context Protocol (MCP) Simplifies AI Agent Development?
As organizations race to deploy AI solutions, Model Context Protocol (MCP) has emerged as the universal connector, successfully eliminating integration complexity. One of the biggest challenges in scaling AI has been the need to build and maintain countless custom integrations, an approach that quickly becomes costly and unsustainable as use cases expand. MCP is designed […]
The Model Openness Framework: Why Open Source AI will Define the Next Decade for Enterprises
Artificial Intelligence is at the center of an enterprise revolution, where open-source tools are driving new initiatives and capabilities. From cutting costs to boosting efficiency, open source is fueling this expansion. The numbers paint this picture accurately; more than 58% of companies today use open-source tools in at least half of their AI and machine […]
Why Specialized, Small Language Models (SLMs) are Outperforming General-Purpose LLMs
SLMs perform better than LLMs when the domains are clear, the data is specific, and efficiency matters. The trend towards smaller, specialized models is not really about being “less powerful.” It’s about being “fit for purpose,” providing better accuracy, efficiency, privacy, and cost-effectiveness for enterprise AI needs. LLMs are crucial for open-ended reasoning and creative […]
In Conversation with Ben Goertzel, Exploring the Role of Artificial General Intelligence
“We have this psychological property where we find the safe zone boring. So after we occupy there a little while, we do something else crazy just for the heck of it.” – Ben Goertzel The concept of artificial general intelligence (AGI) has been a subject of both fascination and speculation for many years, evoking images […]
Robb Wilson’s Thoughts on Hyperautomation and Intelligent Mesh
OneReach.ai founder Robb Wilson is a UX pioneer with more than 20 years of experience working in design and technology. He has many useful thoughts about many things—conversational AI in particular. Some of those thoughts have been collected in his book from Wiley, Age of Invisible Machines: A Practical Guide to Growing a Hyperautomated Ecosystem of Intelligent […]
12 of McKinsey’s experts shared what they think will dominate business agendas in 2022
Perspectives and predictions for the rest of 2022 from members of the McKinsey Technology Council.
Stakeholder Journey Maps: the Key to Using Big Data in AI Builds
Stakeholder journey maps can be really powerful tools when equipped with design thinking and data science.
When RPA Doesn’t Work For Process Automation, Hyperautomation Comes Forward
Robotic Process Automation (RPA) works for basic, repetitive tasks automation. Still, it has significant tactical and strategical limitations that make its usage less effective and cause even more mess in organizations. Mike Fitzmaurice wrote in the recent techradar.com article: Contrary to its name, RPA is not actually designed for “process” automation at all. The key […]
Spending Quality Time With IDWs
As an organization’s skills, conversational AI, and ecosystem evolve, IDWs start to feel more like colleagues. They have skills that are helpful in collaboration or independently, and they can get things done. Think of an IDW as a new colleague in training. Imagine the IDW is in HR, training with Yvonne, a department supervisor, to […]
Ideas from Deloitte: Improving Employee Experience with Conversational AI via UX Magazine
Deloitte HR tech leader shares practical perspective on how they’re using OneReach.ai to personalize employee experience.