OneReach.ai founder Robb Wilson is a UX pioneer with more than 20 years of experience working…
Read More
Category: Automation
Search through 375 articles
12 of McKinsey’s experts shared what they think will dominate business agendas in 2022
Perspectives and predictions for the rest of 2022 from members of the McKinsey Technology Council
Read More
The Myth of the Pre-Built Conversational AI Use Case
Plenty of vendors will tell you otherwise, but pre-builds are of little use when it comes to maximizing conversational AI.
Read More
Stakeholder Journey Maps: the Key to Using Big Data in AI Builds
Stakeholder journey maps can be really powerful tools when equipped with design thinking and data science.
Read More
When RPA Doesn’t Work For Process Automation, Hyperautomation Comes Forward
Robotic Process Automation (RPA) works for basic, repetitive tasks automation. Still, it has significant tactical…
Read MoreSpending Quality Time With IDWs
As an organization’s skills, conversational AI, and ecosystem evolve, IDWs start to feel more like…
Read MoreWhat Are The Terms For An Intelligent Ecosystem?
It’s useful to become familiar with the terms surrounding intelligent automation. As should be expected…
Read MoreJourney To An Intelligent Ecosystem
This will be a complicated journey fraught with difficult decisions, but it also offers willing…
Read MoreBetter-than-human experiences
I often hear people saying that the goal of technology is to match human capability…
Read MoreEthics Of Experiential AI
“We shape our tools and thereafter our tools shape us.” I had the extremely good…
Read More