I often hear people saying that the goal of technology is to match human capability…
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One Person’s Trash Code Is Another’s Code Treasure
According to a series of studies, modern coders spend about a third of their jobs…
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Thriving in an era of pervasive AI | Deloitte
According to Deloitte, we are entering a new chapter in the adoption of the current generation of AI technologies.
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Gartner | Improving Digital and Self Service Capabilities to Sail Through Covid-19
Companies are employing digital tools to help with triaging the increased request volume.
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IDG | Top IT spending priorities for 2020
Improving customer experience is a top priority for many CIOs budgeting for 2020.
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You Don’t Need An App for That
In July of 2013 Toby Shapshak, the South African speaker, strategist and editor of Stuff…
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How Cross-Functional Support Benefits Your Business
Startups can be crazy, exciting places to work. While it can often feel like there…
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4 Benefits of Consolidating Channels Into One Platform
Providing a sophisticated communication experience can be a difficult task. Today’s technology has advanced so…
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5 More Benefits of Business Texting
We’ve spoken before about how awesome texting can be for your business: it’s brief but…
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Suffering from Vendor Fatigue? Here’s How Consolidation Can Help
One of our clients has seven telephony providers–we are the eighth. Thankfully, we’re helping them…
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