Thriving in an era of pervasive AI | Deloitte
According to Deloitte, we are entering a new chapter in the adoption of the current generation of AI technologies.
The New Startup: No Code, No Problem | WIRED
“Nuts to that, say the proponents of no-code.”
Gartner | Improving Digital and Self Service Capabilities to Sail Through Covid-19
Companies are employing digital tools to help with triaging the increased request volume.
[INFOGRAPHIC] How Bad Customer Service Affects Your Business
This guest post is written by Robbie Richards, a member of the content marketing team at Jitbit. Consider this: 89% of consumers have stopped doing business with a company because of a bad experience. AND… 86% will not purchase from a business with negative online reviews. The takeaway? Bad customer service is the fastest way to […]
Learn 7 Ways to Spice Up Your Customer Experience
Some companies still haven’t found the magic recipe for providing a great customer experience, but OneReach’s Elias Parker might be able to help them out. In an article published by UX Mag, Elias lists seven things companies can add to spice up their customer experience, including speed, variety, and consistency.