Are you ready to say bonjour to the simple life? Stella Artois thinks so. OneReach recently…
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Are you ready to say bonjour to the simple life? Stella Artois thinks so. OneReach recently…
Read MoreWhat’s scarier for businesses than a one-eyed zombie clown lumbering at you with a chainsaw?…
Read MoreInteractive voice response (also known as IVR) is one of the most notorious service channels…
Read MoreAlmost every IVR contains one of these frustrating phrases: “Please listen carefully, as our menu…
Read MoreWith technological advances flooding the market everyday, interactive voice response (IVR) is looking more and…
Read MorePeople hate IVR, everything from its automated voice to its endless wait times to its…
Read MoreIn a noble effort to cut costs, many businesses use interactive voice response (IVR) systems…
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