OneReach.ai leads the pack; “in a class of its own”
UX Magazine assessed each vendor on Gartner’s list of conversational AI platforms and found OneReach.ai to be “in a class of its own.”
CTO of [24]7.ai Shares Why Conversational AI Needs Conversation Design
Conversation design is critical to realizing the benefits of conversational commerce.
WSJ | The Business Case for Conversational AI
Enterprises expect conversational AI may first augment, and then displace, a number of traditional web and mobile applications.
With Conversational AI, Focus on User Experience
Deloitte’s Managing Director of their global practice in Applied AI says “organizations can benefit from approaching conversational AI with human-centered design rather than process-centric checklists.”
AI and HR: Will AI Chatbots Replace the Employee Handbook?
AI chatbots can improve how HR policies are organized and stored by allowing employees to read and acknowledge policies with an AI chatbot during onboarding and by directing employees to specific policies in its responses.
Gartner’s Top 10 Strategic Technology Trends 2020
Gartner, Inc. announced its top ten strategic technology trends for 2020.
Intelligent Customer and Employee Experiences | Webinar
Most people have a common problem – they don’t have enough important conversations. But it’s not because they need more tools for creative problem-solving conversations – they need more time.
The WIRED Guide to Artificial Intelligence
Tech companies’ heavy investments in AI are already changing our lives and gadgets, and laying the groundwork for a more AI-centric future.
Gartner’s 2019 Market Guide for Conversational Platforms
Gartner is the world’s leading research and advisory company. OneReach.ai along with Google, IBM Watson, Amazon Lex, MS LUIS, is part of an emerging quadrant Gartner calls Conversational Platforms.
Conversational AI Takes RPA to the Next Level
Cognitive artificial intelligence is expected to be a big business as research firm IDC forecast that firms will spend approximately $77.6 billion […]