C
Deploy Solutions on Dozens of Channels
Consistent and reliable communication across channels: Shared library with 1,200+ steps, including deep channel integrations so you can take advantage of native channel functionalities.
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Connect to Best-in-Breed Cognitive Services
Amalgamate the best cognitive services on the market and easily adopt new innovations as soon as they become available using the OneReach.ai cognitive architecture.
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Build AI Agents in Minutes
Build intelligent, multimodal digital workers that integrate seamlessly with your enterprise ecosystem in minutes.
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Manage Company Knowledge
Upload content (PDFs, images, copy and paste, etc.) to build curated notebooks that can be used by any solution.
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Integrate with Any Existing or External Enterprise Solutions
GSX provides pre-built integration toolkits for 60+ enterprise systems, and fully open architecture, so you can build APIs for internal tools or legacy investments.
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Store, Organize, and Manage Files and Data
Store, organize, and manage ontologies for tracking data, predicting trends and behavior, and logging all conversational data and history.
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Preserve Context Over Channels and Time for Multimodal Experiences
Seamlessly shift between voice, text, and visual interfaces within a single interaction, ensuring continuity as users move across different communication modes and devices.
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Build within a Highly Flexible, Scalable, and Redundant Platform Architecture
Cloud-native infrastructure that uses a unique blend of containerized and virtualized services to provide a highly flexible, scalable and redundant platform.
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Make AI a Team Sport with No-Code/Low-Code Modern Building Experience
Our platform is built for non-developers and developers alike, with a drag-and-drop UI that facilitates visual design of conversational flows.
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Supercharge Your Team and AI Agents with Human-in-the-Loop
Use co-bots to supercharge your team. Knowledge workers and contact center associates can easily train AI Agents, disambiguate intents, and have live conversations with users.
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Reporting and Analytics
47 out-of-the-box predefined metrics for conversational evaluation including charts and datasets for paths, session stats, graphs, dendrograms, logging, etc.
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Accounts, Admin and Federation
GSX enables organizations with thousands of users and multiple environments to enforce secure, role-based access across their AI ecosystems
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Built with Safety and Security at Every Step
GSX provides critical security and administrative controls that prioritize managing and protecting your company’s sensitive data, including robust admin features, user-based controls, authentication, etc.
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Languages Supported
Create AI agents and AI solutions that operate in dozens of languages.
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