OneReach Featured in Forrester Report
Big news! OneReach was recently featured in the Forrester report “Weave Support For Text Chat Into Your Omnichannel Customer Service Strategy.” We are honored to have been included and are in agreement with all of their findings.
OneReach Crafts Unique Campaign With Stella Artois
Are you ready to say bonjour to the simple life? Stella Artois thinks so. OneReach recently collaborated with Stella Artois, ad agency Mother New York and production company Stopp to create a unique user experience for Stella Artois web visitors. To promote their Hamptons Picnic Properties sweepstakes, Stella Artois provided users with an interactive experience where users could chat with brand ambassador Le […]
OneReach Featured on NBC’s 9News
Exciting news! OneReach was recently featured as part of “Tech Tuesday” on NBC’s 9News, where they profile three interesting Colorado tech companies every week. In addition to a video feature (starting at 1:54, below), they had the following to say about OneReach.
OneReach CEO Featured On Dell.com
Exciting news! OneReach CEO Rich Weborg was recently featured on Dell.com’s Power More site, which provides information and analysis on technology, business, and gadget-geek culture. In the article, Rich discussed the future of VOIP and unified communications and highlighted three key trends companies should be taking note of, such as channel convergence.
OneReach Featured in CRM Magazine
Exciting news! OneReach CEO Rich Weborg was recently featured in an article from the April issue of CRM Magazine, “Text Takes Precedence as a Customer Service Preference.” In it, he discusses the history of text messaging within business, the advances made in today’s text market, and best practices surrounding the text channel. ‘When texting started, it was […]
OneReach Named One of 50 Colorado Startups to Watch in 2015
Exciting news! Built In Colorado named OneReach as one of 50 Colorado startups to watch in 2015. The list features 50 cloud-software companies all founded in the last five years, spanning the state from Denver to Boulder to Louisville. We’re excited and honored to be one of the 50 startups to watch in 2015! This […]
Coca-Cola Ditches Voicemail for Text at HQ
One of America’s biggest corporations is shaking up its internal communications. Coca-Cola employees are being encouraged to text one another to increase productivity, rather than make outgoing calls and leaving messages. If anyone tries leave a message for a colleague, they’re stopped by an automated message encouraging them to try alternative forms of communication.
OneReach Content Featured in “ICMI’s Most Beloved Articles of 2014”
OneReach was recently recognized in “ICMI’s Most Beloved Articles of 2014,” a yearly round-up that highlights the most buzzworthy and popular articles published on the contact center resource site. Co-written with Leslie O’Flavahan, “6 Strategies for Writing Great Texts to Customers” was ranked the 6th most beloved article of 2014.
Text Support for Small Business Has Arrived with OneReach and Desk.com
Big news! OneReach has joined the Desk.com App Hub, an app marketplace armed with the customer experience tools small businesses need to grow. OneReach’s ActionDesk platform is the only text-enabled, automated phone system available on the Hub, providing a valuable resource for businesses who want to use SMS to reach clients. Harnessing the power of screen […]
OneReach Featured in InnovatioNews
During Denver Business Week, OneReach’s Elias Parker got to chat with InnovatioNews, a Colorado-based media outlet that highlights Colorado’s innovation community. Parker talked about the company’s growth over the past year and how OneReach takes the time to find employees that fit.