Mark your calendars! OneReach is hosting its second #ICMIchat tomorrow. Sept. 23!

In this chat, we’ll be talking about what’s next for self-service in the contact center industry. The chats start each Tuesday at 1 p.m. ET (11 a.m. MST).

If you haven’t joined yet, now’s your chance! Don’t forget to follow OneReach on Twitter and track the hashtag #ICMIchat. If you missed the previous chat, check out the recap here.

ICMI (the International Customer Management Institute if you want to get really fancy) is a leading global provider of performance improvement resources and hosts weekly chats discussing contact center topics and trends. We couldn’t be more excited to be working with them!

Join OneReach as we host tomorrow’s #ICMIchat. We’ll see you there!