Conversational AI: Go Beyond Chatbots with Intelligent Customer and Employee Experiences

In this webinar we attempt to go around the chatbot hype. With conversational AI, your customers and employees get the answers they need fast. It’s more than simple “if-then” logic; it incorporates natural language to make human-to-machine conversations more like human-to-human ones. The result? Increased customer engagement, continued trust and reliability in your business, and the ability to free up your best thinkers and doers to become more productive than ever before.

Watch webinar recording to learn how to:
– Automatically parse data, intent, and tasks from customer interactions using the power of Anypoint Platform combined with no-code/low-code conversational AI solutions from OneReach.ai
– Build task-specific, channel-agnostic experiences by integrating data from systems and channels like Slack, SMS, Voice, WhatsApp, and Facebook Messenger.
– Retool your team for operational efficiency by automating the known, handing off the unknown, and more.

Presented by:
Kevin Fredrick, Managing Partner, OneReach.ai
Gagan Kanwar, Director of Business Development, MuleSoft
Vishnu Samavedula, Senior Solution Engineer, MuleSoft

Register now to watch the webinar!