Concierge bots, super bots, master bots, triage bots – call them what you will, but they may not be the answer.
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Concierge bots, super bots, master bots, triage bots – call them what you will, but they may not be the answer.
Read MoreWhy Fast Company labelled OneReach.ai as a World Changing Idea
Read MoreCS 2.0 has won a Gold 2020 Edison Award for the innovations in AI applications.
Read MoreUX Magazine assessed each vendor on Gartner’s list of conversational AI platforms and found OneReach.ai to be “in a class of its own.”
Read MoreRaconteur explores how bots are changing the role of Chief Financial Officers (CFO) and their corresponding departments […]
Read MoreWhile far from a perfect replacement for humans, artificial intelligence is getting smarter. And fast.
Read MoreToday, there are more ways than ever before to connect with your customers. As communication options have evolved and grown, customers have come to expect a seamless communication experience across channels.
Read MoreIn today’s world, customer service is no longer restricted to a simple phone call. A recent report from Dimension Data […]
Read MoreHistorically, companies have incorporated texting into their business strategy for outbound marketing or reminder blasts, […]
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