Everything You Need to Know About AI Agents

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Reflections on Gartner IT Symposium 2022

Now that we’ve all readjusted to life after the Gartner IT Symposium in Orlando, it’s time for some customary reflection on the many experiences that were offered.

We Put Bot Sauce on Everything

This hot sauce is like intelligent communication fabric, connecting the many elements that make up nachos and giving them a common purpose: to be better.

Robb Wilson’s Thoughts on AI Voice Cloning

Recently, I was asked about voice replication technology and whether there were potential applications in human resource management scenarios, like replicating a CEO’s voice for internal communications. The timing of the question was interesting because the answer ties directly to something I’ve been thinking a lot about: the skeuomorphic phase of conversational design that we’re […]

Combining NLP and NLU to Deliver Real ROI

There’s a common misconception in the marketplace that conversational AI basically comes down to people talking to machines. For anyone eager to capitalize on the opportunities conversational AI affords, this is a dangerous line of thinking. Part of the confusion arises from a fundamental misunderstanding of the technologies that allow machines to understand human language, […]

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